Eligibility for Refund

• Items must be returned within 10 days from the date of delivery.
• Products must be in their original condition, unused, unassembled, and in their original packaging.
• Refunds will not be processed for items that show signs of damage, wear, or misuse.
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Non-Refundable Items

• Custom-made or personalized furniture.
• Clearance or final-sale items.
• Products purchased with gift cards or promotional discounts.
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• Refund Process

  • To initiate a refund, please contact our customer support team at support@xfinityfurniture.com.
  • Once your return is approved and the item is received and inspected, the refund will be processed within 7-10 business days.
  • Refunds will be issued to the original payment method used during purchase.
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• Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
  • If the item was damaged during delivery, please notify us within 48 hours of receipt to qualify for a free return or replacement.